Knowledge And Implementation Of Total Quality Management Of Selected Grocery Stores In Cabuyao City, Laguna

The study's objective was to determine the level of knowledge and implementation Total Quality Management (TQM) grocery stores in City Cabuyao, Province Laguna, Philippines, relationship that exists between variables. In study, modified questionnaires were utilized as a part descriptive correlational methodology. study showed majority have been business for less than ten years, are classified partnership, approximately 50 employees. had average total quality management, so with its implementation. A significant difference noted when their responses grouped according profile. correlation result suggested increase TQM will also likelihood results impacted help small medium enterprises (SMEs) improve towards increased engagement realizing full potential, particularly during these trying times amidst pandemic.